New technologies SBS Forge

SBS Forge and the importance of new technologies

The know-how acquired by the forges around the world combined with significant efforts in research and development and the use of innovative technologies and ever more efficient allow them to adapt to customer requirements, both on quality and the productivity. This is the case for factories at SBS Forge, which…

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Angelique Gerard - Chatbot Technology

Chatbot technology clearly registers in the age of conversation

Angélique Gérard, head of the customer’s relations at Free, gives an interview over chatbot technology.   Can you trace your journey and the evolution of the DCR at Iliad / Free?   In a few words, being the Director of the Customer Relation since the end of 1999, I have…

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