Angélique Gérard, head of the customer’s relations at Free, gives an interview over chatbot technology. Can you trace your journey and the evolution of the DCR at Iliad / Free? In a few words, being the Director of the Customer Relation since the end of 1999, I have…
Continue Reading
PORTRAIT – Angélique Gérard, aged 39, wins the first place of the prize list summing the hundred new leaders of the French economy. In charge of Free’s subscriber relations, she expects her third child, runs the marathon and continues to volunteer. It is Angélique Gérard who acceded this year…
Continue Reading